{"id":36661,"date":"2023-09-04T09:53:49","date_gmt":"2023-09-04T06:53:49","guid":{"rendered":"https:\/\/lx24.lv\/how-to-order\/"},"modified":"2026-10-16T16:41:30","modified_gmt":"2026-10-16T13:41:30","slug":"how-to-order","status":"publish","type":"page","link":"https:\/\/armass.eu\/en\/how-to-order\/","title":{"rendered":"How to order?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36661\" class=\"elementor elementor-36661 elementor-27064\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-9e06f90 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9e06f90\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a446cea\" 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.arx-contact-value{font-size:15px}\r\n.arx .arx-help h3{margin:20px 0 4px;font-size:15px;line-height:1.4;font-weight:600;color:var(--arx-ink)}\r\n.arx .arx-links li + li{border-top:1px solid var(--arx-line)}\r\n.arx .arx-links a{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 2px;font-size:15px;line-height:1.4;color:var(--arx-green-dark);text-decoration:none}\r\n.arx .arx-links a::after{content:\"\";flex:none;width:7px;height:7px;margin-right:4px;border-top:2px solid currentColor;border-right:2px solid currentColor;transform:rotate(45deg)}\r\n.arx .arx-links a:hover{color:var(--arx-ink)}\r\n\/* ===== \u041d\u0435\u0432\u044b\u0441\u043e\u043a\u0438\u0435 \u044d\u043a\u0440\u0430\u043d\u044b: \u043f\u043e\u043c\u043e\u0449\u044c \u043d\u0435 \u0437\u0430\u043a\u0440\u0435\u043f\u043b\u044f\u0435\u0442\u0441\u044f ===== *\/\r\n@media (max-height:640px){.arx .arx-help{position:static}}\r\n\/* ===== \u041f\u043b\u0430\u043d\u0448\u0435\u0442\u044b \u0438 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u044b: \u043e\u0434\u043d\u0430 \u043a\u043e\u043b\u043e\u043d\u043a\u0430 ===== *\/\r\n@media (max-width:900px){\r\n  .arx{grid-template-columns:minmax(0,1fr);grid-template-rows:none;grid-template-areas:\"head\" \"main\" \"help\";row-gap:36px}\r\n  .arx .arx-help{position:static;margin-top:0}\r\n}\r\n@media (max-width:640px){\r\n  .arx .arx-info,.arx .arx-facts,.arx .arx-contacts{grid-template-columns:minmax(0,1fr)}\r\n  .arx .arx-contact{flex-direction:row;align-items:center;gap:14px}\r\n  .arx .arx-fact:nth-child(2){padding-top:22px;border-top:1px solid var(--arx-line)}\r\n}\r\n@media (prefers-reduced-motion:reduce){.arx *{transition:none}}\r\n<\/style>\r\n<div class=\"arx\">\r\n<div class=\"arx-head\">\r\n<h1 class=\"arx-title\">How to place an order<\/h1>\r\n<p class=\"arx-lead\">Ordering from the ARMAS online store is simple and convenient. Choose the products you need and place your order in just a few steps. <strong>You do not need to register or create an account.<\/strong><\/p>\r\n<p class=\"arx-lead\">You can also place an order by phone, via WhatsApp or by email.<\/p>\r\n<\/div>\r\n<div class=\"arx-main\">\r\n<section class=\"arx-section\">\r\n<h2>Place your order in 5 steps<\/h2>\r\n<ol class=\"arx-steps\">\r\n<li class=\"arx-step\"><div class=\"arx-step-body\"><h3><span>01.<\/span> Choose your products<\/h3><p>Browse our product categories or use the search function to find the product you need. On the product page, select the model, size or other available option that suits your needs and specify the quantity.<\/p><\/div><\/li>\r\n<li class=\"arx-step\"><div class=\"arx-step-body\"><h3><span>02.<\/span> Add products to your cart<\/h3><p>Click <strong>\u201cAdd to cart\u201d<\/strong>. If you would like to buy more than one product, continue shopping and add them to the same order.<\/p><\/div><\/li>\r\n<li class=\"arx-step\"><div class=\"arx-step-body\"><h3><span>03.<\/span> Review your order<\/h3><p>Once you have selected all the products you need, proceed to checkout. Check the products, quantities and total cost of the items.<\/p><\/div><\/li>\r\n<li class=\"arx-step\"><div class=\"arx-step-body\"><h3><span>04.<\/span> Enter delivery and payment details<\/h3><p>Enter the required contact details and delivery address. Choose the delivery method that suits you best or select collection from our store in Riga.<\/p><p>Then select one of the available payment methods. You will see the delivery cost and order total before confirming your order.<\/p><div class=\"arx-note\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 16v-4M12 8h.01\"\/><\/svg><p><strong>Bank transfer:<\/strong> if you choose this payment method, we process your order manually on working days. Use the bank details provided and include your order number in the payment reference.<\/p><\/div><\/div><\/li>\r\n<li class=\"arx-step\"><div class=\"arx-step-body\"><h3><span>05.<\/span> Confirm your order<\/h3><p>Before confirming your order, check the details once more and complete the checkout process.<\/p><p>After placing your order, you will receive a confirmation at the email address you provided. If you do not receive the email, please also check your spam folder.<\/p><p>Once your order has been processed, we will let you know the next steps for delivery or collection.<\/p><\/div><\/li>\r\n<\/ol>\r\n<\/section>\r\n<section class=\"arx-section\">\r\n<h2>Order in the way that suits you best<\/h2>\r\n<p>If you prefer not to place your order online, you can contact us by phone, via WhatsApp or by email.<\/p>\r\n<p>We will help you choose a suitable product, confirm the necessary details and place your order.<\/p>\r\n<h3>Information needed to place an order<\/h3>\r\n<ol class=\"arx-info\"><li><strong>Selected product and quantity<\/strong> \u2014 the product name, model or a link to the product page on our website.<\/li><li><strong>Recipient\u2019s first and last name<\/strong> \u2014 the details of the person who will receive the order.<\/li><li><strong>Full delivery address<\/strong> \u2014 street name, house and apartment number (if applicable), city, postal code and country.<\/li><li><strong>Recipient\u2019s phone number<\/strong> \u2014 so we can get in touch about the order or delivery if needed.<\/li><\/ol>\r\n<div class=\"arx-note\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 16v-4M12 8h.01\"\/><\/svg><div><p><strong>Important:<\/strong><\/p><ul><li>If you choose delivery to a parcel locker, specify your preferred locker location.<\/li><li>If you choose to collect your order from our store, you do not need to provide a delivery address.<\/li><li>If you would like to receive order information by email, please also provide your email address.<\/li><\/ul><\/div><\/div>\r\n<h3>Contact us<\/h3>\r\n<div class=\"arx-contacts\"><a class=\"arx-contact\" href=\"tel:+37122078558\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg><span class=\"arx-contact-text\"><span class=\"arx-contact-label\">Phone<\/span><span class=\"arx-contact-value\">+371 22 078 558<\/span><\/span><\/a><a class=\"arx-contact\" href=\"https:\/\/wa.me\/37122078558\" target=\"_blank\" rel=\"noopener\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><span class=\"arx-contact-text\"><span class=\"arx-contact-label\">WhatsApp<\/span><span class=\"arx-contact-value\">Message us on WhatsApp<\/span><\/span><\/a><a class=\"arx-contact\" href=\"mailto:info@armas.lv\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"2\" y=\"4\" width=\"20\" height=\"16\" rx=\"2\"\/><path d=\"m22 7-8.97 5.7a1.94 1.94 0 0 1-2.06 0L2 7\"\/><\/svg><span class=\"arx-contact-text\"><span class=\"arx-contact-label\">Email<\/span><span class=\"arx-contact-value\">info@armas.lv<\/span><\/span><\/a><\/div>\r\n<div class=\"arx-hours\"><p class=\"arx-hours-title\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 6v6l4 2\"\/><\/svg>Opening hours<\/p><ul><li><span>Monday\u2013Friday<\/span><span>9:00\u201317:00<\/span><\/li><li><span>Saturday<\/span><span>9:00\u201314:00<\/span><\/li><li class=\"arx-closed\"><span>Sunday<\/span><span>closed<\/span><\/li><\/ul><\/div>\r\n<\/section>\r\n<section class=\"arx-section\">\r\n<h2>Good to know<\/h2>\r\n<div class=\"arx-facts\">\r\n<div class=\"arx-fact\"><span class=\"arx-fact-ico\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"m16 11 2 2 4-4\"\/><\/svg><\/span><div class=\"arx-fact-body\"><h3>Order without registering<\/h3><p>You do not need to register or create an account to shop at the ARMAS online store. You can check out as a guest.<\/p><\/div><\/div>\r\n<div class=\"arx-fact\"><span class=\"arx-fact-ico\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M14 18V6a2 2 0 0 0-2-2H4a2 2 0 0 0-2 2v11a1 1 0 0 0 1 1h2\"\/><path d=\"M15 18H9\"\/><path d=\"M19 18h2a1 1 0 0 0 1-1v-3.65a1 1 0 0 0-.22-.62l-3.48-4.35A1 1 0 0 0 17.52 8H14\"\/><circle cx=\"17\" cy=\"18\" r=\"2\"\/><circle cx=\"7\" cy=\"18\" r=\"2\"\/><\/svg><\/span><div class=\"arx-fact-body\"><h3>Delivery options and costs<\/h3><p>Depending on the product\u2019s size and weight and the delivery address, you can choose courier delivery, delivery to a parcel locker or collection from our store.<\/p><p>Available delivery options and costs are shown at checkout. For oversized or non-standard orders, delivery arrangements may need to be confirmed individually.<\/p><\/div><\/div>\r\n<div class=\"arx-fact\"><span class=\"arx-fact-ico\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 8v4M12 16h.01\"\/><\/svg><\/span><div class=\"arx-fact-body\"><h3>If your payment fails<\/h3><p>If your payment fails or you are unsure whether your order was placed successfully, please contact us.<\/p><p>We will check your order status and help resolve the issue. Before paying again, we recommend checking whether your previous payment has already gone through.<\/p><\/div><\/div>\r\n<div class=\"arx-fact\"><span class=\"arx-fact-ico\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 20h9\"\/><path d=\"M16.5 3.5a2.12 2.12 0 0 1 3 3L7 19l-4 1 1-4Z\"\/><\/svg><\/span><div class=\"arx-fact-body\"><h3>If there is an error in your order<\/h3><p>If you notice an error in the delivery address, phone number or selected products after placing your order, contact us as soon as possible.<\/p><p>If your order has not yet been dispatched, we will do our best to make the necessary changes.<\/p><\/div><\/div>\r\n<\/div>\r\n<\/section>\r\n<\/div>\r\n<div class=\"arx-help\">\r\n<h2>Need help?<\/h2>\r\n<p>If you have any questions about choosing a product, placing an order, payment or delivery, please get in touch.<\/p>\r\n<p><strong>We are happy to help!<\/strong><\/p>\r\n<div class=\"arx-help-contacts\"><a href=\"tel:+37122078558\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg><span class=\"arx-contact-text\"><span class=\"arx-contact-label\">Phone \/ WhatsApp<\/span><span class=\"arx-contact-value\">+371 22 078 558<\/span><\/span><\/a><a href=\"mailto:info@armas.lv\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"2\" y=\"4\" width=\"20\" height=\"16\" rx=\"2\"\/><path d=\"m22 7-8.97 5.7a1.94 1.94 0 0 1-2.06 0L2 7\"\/><\/svg><span class=\"arx-contact-text\"><span class=\"arx-contact-label\">Email<\/span><span class=\"arx-contact-value\">info@armas.lv<\/span><\/span><\/a><\/div>\r\n<h3>Additional information<\/h3>\r\n<ul class=\"arx-links\"><li><a href=\"https:\/\/armass.eu\/en\/delivery\/\">Delivery information<\/a><\/li><li><a href=\"https:\/\/armass.eu\/en\/payment\/\">Payment methods<\/a><\/li><li><a href=\"https:\/\/armass.eu\/en\/faq\/\">Frequently asked questions (FAQ)<\/a><\/li><\/ul>\r\n<\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to place an order Ordering from the ARMAS online store is simple and convenient. Choose the products you need<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36661","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/pages\/36661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/comments?post=36661"}],"version-history":[{"count":24,"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/pages\/36661\/revisions"}],"predecessor-version":[{"id":82282,"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/pages\/36661\/revisions\/82282"}],"wp:attachment":[{"href":"https:\/\/armass.eu\/en\/wp-json\/wp\/v2\/media?parent=36661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}