Privacy Policy of the online store www.armass.eu

Last updated: 28.02.2026

Welcome to the online store www.armass.eu (hereinafter – the “Store”). Our store is committed to protecting your privacy and data, in accordance with the laws of the Republic of Latvia on the lawful protection of personal data and other applicable regulations. In this privacy policy, we will explain what data we collect, how we use it, and how you can manage cookies.

Data Controller

The controller of personal data is SIA ARMAS, reg. No. 40103119172, legal address: Buļļu iela 45, Riga, Latvia, LV-1067. Contact: email [email protected], phone (+371) 22 078 558.

1. Data collected

We collect various categories of data, including:

1.1. Personal information

  • Name and contact details: we collect your name, email address, delivery address, and phone number in order to process orders and communicate with you.

1.2. Order information

We collect information about your orders, including the products you have selected and information about the order status.

1.3. “Cookie” information

We use cookies and similar technologies to improve the user experience on our website. Cookies are small text files that are stored on your device to collect information about your interaction with our website. These cookies may include:

  • Functional cookies: these are necessary for the basic functions of the website, such as placing orders and logging into your account;
  • Analytical cookies: we use analytical cookies to analyze website traffic and user behavior. This helps us improve our services;
  • Advertising cookies: we may use advertising cookies to personalize advertising messages and marketing communications.

2. Use of data

We use the data for the following purposes:
  • Placing and processing orders;
  • Communicating with you about your orders and customer service;
  • Improving the website user experience;
  • Marketing and analytical purposes.

Legal basis for processing personal data

We process personal data on the following legal grounds:

  • performance of a contract (placing an order, payment, delivery, customer support, warranty, returns);
  • compliance with legal obligations (accounting and tax requirements);
  • our legitimate interests (fraud prevention, IT security, service quality improvement);
  • the data subject’s consent, where required (e.g., marketing communications).

3. Cookie management

You can change cookies in your browser settings. You can block, delete, or disable cookies at any time. However, disabling cookies may affect the functionality of the website.

4. Data sharing

Without your consent, we do not share your personal data with third parties, except where it is necessary to process orders and deliver goods.

4.1. Payment processing

Our store transfers personal data necessary for making payments to the authorized processor “Maksekeskus AS” and “KLIX”. This includes payment data required for processing transactions. We are confident that “Maksekeskus AS” and “KLIX” ensure secure protection of personal data in accordance with applicable laws. We do not receive or store full payment card details.

4.2. Delivery service providers

To ensure delivery, we transfer to delivery service providers the data necessary to fulfill the order (for example, name, phone number, email and delivery address).

4.3. IT and hosting

To ensure the operation of the website, personal data may be processed in the systems of our IT maintenance, hosting and security service providers only to the extent necessary.

5. Data protection

We take security measures to protect data from unauthorized access and leakage.

Personal data retention periods

We store personal data for as long as necessary for the purpose of processing. Order and accounting document data may be stored for the periods specified in regulatory enactments. After the retention periods expire, the data is deleted or anonymized, unless there is another legal basis for further retention.

6. Your rights

In accordance with the laws of the Republic of Latvia on the lawful protection of personal data, you have the following rights:

  • The right to access your data;
  • The right to rectify your data;
  • The right to erase your data;
  • The right to withdraw consent to data processing;
  • The right to object to data processing.

Complaints

If you believe that the processing of your personal data violates your rights, please contact us: [email protected], (+371) 22 078 558. You also have the right to submit a complaint to the Data State Inspectorate (DVI).

7. Changes to the policy

We reserve the right to make changes to our privacy policy. Updates will be published on our website.

8. Contact information

If you have any questions or suggestions regarding our privacy policy, please write to us at [email protected].